Essential
€69.99/ month
excl. VATBilled monthly.
Monthly equivalent with annual payment.
Answer customer questions and collect contact details in one inbox.
Choose EssentialFor sole traders and small businesses
Your own digital assistant. For your customers’ questions.
WhatsApp, Instagram, Facebook Messenger or your website: your assistant replies using your business information. You follow everything in one inbox and take over the conversation whenever you want.
Payment method required. After 14 days, Pro continues automatically at €149.99 per month excluding VAT, unless you change or cancel before the trial ends. Read the trial terms- Four channels, one inbox
- Replies using your information
- You can take over
Demonstration with fictional business and customer details.
Appointment confirmed
The service at Kompas Garage is confirmed for Thursday at 14:00.
ConversationFrom Pro
Website
Kompas GarageHappy to help
Take a look on your favourite channel.
Open a conversation using the icons below.
Your customer writes through your website.
Read the full conversation in the window.
Appointment confirmed
The service at Kompas Garage is confirmed for Thursday at 14:00.
- Customer
- Sam De Smet
- sam@example.com
- Service
- Car service
- Status
- Appointment confirmed
Example with fictional business and customer details.
Bookings are available from Pro. For each service, you choose direct confirmation or a request for your approval. You can also take over the conversation yourself.
See where conversations and appointments appear.
A consultation on 26 October 2026, from 10:00 to 10:30.
Separate views with fictional data: an inbox illustration, the current appointment interface and edited calendar captures. All views are in English.
All your channels together.
The conversation in the central inbox.
Enlarge image (new tab)The appointment in Axentrio.
The customer, service and time together in the appointment view.
Enlarge image (new tab)The appointment in your connected calendar.
From Pro, you can connect one calendar per assistant: Google Calendar or a Microsoft Outlook calendar.
Image shown: Google Calendar.
Enlarge image (new tab)Image shown: Microsoft Outlook calendar.
Enlarge image (new tab)What you prepare before starting
Set up and test first. Then let your assistant start.
Ten guided steps help you set up your business, assistant and subscription. These are the things you prepare.
See the full setup guideYour account and business details
Create your account and enter your business and billing details. Where possible, retrieve the details from an official register.
Your information and channels
Add what you offer and answers to common questions, then connect your messaging channels. Want to offer appointments? Set up your services, booking rules and calendar too.
Your test and subscription
Check your assistant’s replies and choose your subscription. A payment method is required for the Pro trial. You decide whether the assistant may start once setup is complete.
Your assistant only starts replying once the full setup is complete and activation is confirmed. Bookings and calendar synchronisation are available from Pro.
Choose the support that fits.
All paid plans bring the four channels together in one inbox. Choose the help you need: answering customer questions, appointments or custom automations.
For conversations and appointments
Pro
14 days free€149.99/ month
excl. VATBilled monthly.
Monthly equivalent with annual payment.
Everything in Essential, with calendar bookings and a more detailed view of your conversations.
Try Pro for 14 daysPayment method required. After 14 days, Pro continues automatically at €149.99 per month excluding VAT, unless you change or cancel before the trial ends. Read the trial termsEnterprise
From
€299.99/ month
excl. VATBilled monthly.
Monthly equivalent with annual payment.
Everything in Pro, with automations tailored to your business processes.
Choose EnterpriseWith annual payment, get 12 months for the price of 10. You pay the annual amount in one payment.
All prices exclude VAT.Read the subscription termsComing soon
Axentrio grows with you
We’re working on new ways to support your customer conversations.
More ways to follow up with customers
New options for keeping in touch after a conversation, alongside the existing appointment reminders.
Mobile app for Android and iOS
We’re building a dedicated mobile app for your central inbox. You can already use Axentrio in your phone’s browser.
In developmentAny questions?
What does my digital assistant do?
Axentrio helps customers understand your products, services and how you work. You find conversations and customer enquiries in one place. With Pro, your assistant also helps arrange appointments in your calendar. You can take over a conversation at any time.
How do customers contact my assistant?
Customers write through your website, Facebook Messenger, Instagram or WhatsApp Business. All those messages arrive in your central Axentrio inbox, where you can read and reply to them. With a paid plan, your digital assistant also helps handle questions. Channel requirements and any external charges are explained when connecting.
Can I keep using my central inbox with a free account?
Yes. After your paid subscription, your account, settings and central inbox remain free through the website, including in your phone’s browser. Messages from connected channels keep arriving in one place. You can read them, reply yourself and export them as text files. The digital assistant, customer enquiry overview and export are part of a paid plan. Conversations are normally kept for 12 months after the last message.
How does the trial work?
Explore Pro for 14 days with a total of 1,000 replies from the digital assistant. You add your payment details when you start. After the trial, Pro continues automatically at €149.99 per month excluding VAT. You receive reminders in advance and can change or cancel your subscription in the platform. Each reply to a customer message counts towards the trial allowance; your own manual messages stay outside that total. At 1,000 replies, the assistant pauses for the rest of the trial. The first paid month begins on the scheduled trial end date.